Order processing
Orders are reviewed for stock and freight suitability, normally within one business day of being placed. We contact you before shipping if an item is short or a substitution is needed.
Orders placed on weekends or public holidays begin processing the next business day.
Shipping methods and transit times
Transit times are estimates provided by the carrier and are not guaranteed delivery dates. Weather, carrier delays and remote delivery areas can extend them.
- Standard Ground — typically 5–8 business days after processing.
- Express 2-Day — 2 business days after processing.
- Palletized Freight — 7–12 business days, used for large-volume and fragile bulk orders.
Shipping charges
Shipping charges are shown at checkout before payment. Standard ground shipping is free on orders over $500. Freight shipments may require a delivery appointment and a location able to receive a pallet.
Delivery areas
We currently ship to street addresses within the contiguous United States. For Alaska, Hawaii, US territories or international destinations, contact us for a quote before ordering.
Tracking
A tracking number is emailed when your order ships and can also be viewed on our order tracking page using your order number and email address.
Damaged or missing shipments
Inspect all deliveries on arrival and note visible damage on the carrier's paperwork where possible. Report damaged or missing items within 5 business days with photographs of the item and packaging so we can file a carrier claim and arrange a replacement or refund.
Contact
Aurevion Technologies LLC, 8827 Lake Pleasant Rd, Clifford, MI 48727. Email sale@aureviontechnologies.sbs. Phone (850) 565-3844.
This policy is a working draft maintained by our team. It should be reviewed against our current operations and applicable state and federal law before it is relied on as final legal text.